Brindley Twist Tafft & James (BTTJ) has expanded its Risk & Compliance team, reinforcing its commitment to maintaining the highest professional standards and delivering an exceptional service to clients.

The Risk & Compliance team plays a crucial role in ensuring the firm meets all regulatory and legal obligations, mitigating risk, and supporting fee earners and partners in delivering the best possible service.

As part of BTTJ’s continued investment in this area the firm, which has offices in Coventry, Warwick, Southam and Balsall Common, is delighted to welcome Rachel Gennard to the team, joining Susan Faulkner and Kelly Harrison in providing expert compliance support across the firm.

Susan Faulkner has led the Risk & Compliance team since joining BTTJ in September 2021. A qualified Solicitor since 1997, Susan has dedicated much of her career to compliance and regulation, previously working with the Solicitors Regulation Authority, a compliance consultancy, and in private practice.

In recognition of her invaluable contribution, Susan was appointed a non-fee earning Partner on 1st November 2024, while continuing in her role as Head of Risk & Compliance.

In August 2024, Kelly Harrison joined the team, bringing 25 years of experience with BTTJ. Kelly originally joined the firm in 1999 and has been a long-standing member of our Corporate Commercial team as a Legal Secretary before transitioning into her new role within Risk & Compliance.

Rachel’s addition to the team will add further strength. A Fellow of the Chartered Institute of Legal Executives (CILEX) since 1999, Rachel brings extensive experience, having worked in both Local Authority and private practice litigation as well as spending 13 years with the Solicitors Regulation Authority. Since joining BTTJ in 2017, she has contributed significantly within the Litigation and Clinical Negligence teams before transitioning into her new role in Risk & Compliance.

Susan Faulker says “We are delighted to welcome Rachel to the team.  As a highly regulated profession, compliance is at the heart of legal practice. The Risk & Compliance team at BTTJ provides essential guidance and business support, ensures that we continue to meet regulatory requirements while maintaining the highest levels of client care, ethical practice, and legal excellence.”

Managing Partner, Alex Khan added “The expansion of our team reflects BTTJ’s ongoing commitment to risk management, allowing us to further enhance its internal processes and ensure that clients receive tailored legal advice with confidence and peace of mind.”

Brindley Twist Tafft & James offer a full range of legal services from four local offices in Coventry, Warwick, Balsall Common & Southam.

BTTJ solicitors are on hand to offer expert advice to individuals across a myriad of specialities including Wills, LPA’s & Probate, Employment Law, Conveyancing, Family Law and Divorce or Medical Negligence. And if you’re a business, you’ll find their lawyers have the specialist knowledge and expertise to provide effective tailored solutions, whether it’s Corporate and Commercial advice, Dispute Resolution, Commercial Property, Employment Law or Notarial Services. Visit www.bttj.com for more information.