Once you have submitted your booking, you will receive a hard copy confirmation, together with a location map and invoice.
If you are unable to attend a course, you can send someone in your place, but unfortunately, no refund of course fees can be given (unless the course does not proceed, in which case we will offer you either a full refund, or a credit for a different course). May we draw to your attention to the fact that training normally takes place in our 2nd floor Conference Suite and we do not have a lift. Therefore access may prove difficult if you have restricted mobility. Please contact us immediately as consideration can be given to making other arrangements.
